The nameservers for our newly provisioned servers are different subnets. This means the IP's of...Can I Get Unlimited Dedicated IPs?
The number of IP addresses you may order is limited by the technical specifications of the plan...Can I upgrade at any time? How much does it cost?
Upgrade You can upgrade your account at any time. It is free to upgrade, and the only charge you...Can I use flash on my site?
Flash is a client-side application, which means it relies on each visitor's browser to have the...CloudURL Reseller Account vs. CloudURL Affiliate Program
There are two ways you can make money with CloudURL. One is to be an affiliate and another is to...Dedicated IPs, IP Address
Dedicated IPs, IP Address By default, all Shared and Reseller hosting accounts have only one...Do I Really Need a Hosting Company?
We would not recommend hosting your website from your own home. Web hosting can be a laborious...Do you allow KVM on a dedicated server?
The acronym KVM has 2 posible meanings and may refer to either a Kernel Virtual Machine, or a...Do you offer support in other languages?
CloudURL offers direct support in English only. However, we will try to accommodate additional...Do you offer Telnet?
Yes, telnet will work by default. Telnet Command = telnet mail.domain.com port# Examples...Does CloudURL support FastCGI ?
To enable FastCGI on a your account, simply add "AddHandler fcgid-script" , and the extension you...Does CloudURL support mod_cloudflare?
CloudURL has installed mod_cloudflare across all of its shared and reseller servers. We also...Does CloudURL Work with Macs?
Yes, our services will work with any operating system that supports a web browser and is...FFmpeg
Note: FFmpeg cannot be installed on Shared or Reseller packages. FFmpeg is not recommended for...How many accounts per server?
I cannot offer an estimate. We have multiple accounts on the shared and reseller servers, and it...How many websites can I build?
There is no way to determine the number of websites you can host on our accounts. The number will...How often do you update programs?
We update each program as soon as our server administration team approves it. Often updates are...How to do I sign up?
It's very easy to sign up for our hosting. We've made a video to help you out.if you have issues...Is CloudURL HIPAA Compliant?
No; unfortunately CloudURL is not HIPAA compliant. You may NOT use our services for hosting...Is it Possible to Install ionCube PHP Accelerator on Shared Server?
This is not possible on a shared or reseller plan. Basically, any kind of PHP op caching is not...Is WYSIWYG available?
What You See Is What You Get... WYSIWYG It's a type of HTML editor that lets you make web pages...Open New Ports
What is a Port? A port is a unique identification number used to share a single physical...PHP Settings that Cannot be Changed
Shared packages (including Cloud Sites and Resellers) are hosted on carefully managed...Prepare to leave your old host
What to do before leaving your other host and coming to CloudURL. Here is a simple check list to...Safe Harbor Certification
Safe Harbor Certification What is Safe Harbor? The European Commission's Directive on Data...SecFilterEngine and SecFilterScanPOST
If you require hosting to have SecFilterEngine Off or SecFilterScanPOST Off, do not worry. Those...Socket Connections
A socket is defined as one endpoint of a two-way communication link between two programs running...US Treasury Embargo Restrictions
In accordance with the sanctions programs administered by the U.S. Department of the Treasury,...What is PCI Compliance?
In order to accept credit card payments online or offline, you must comply with the credit card...What is Server Load?
Load expresses how many processes are waiting in the queue to access the computer processor. This...What is virtual hosting?
Virtual hosting is just another name for shared hosting. Shared hosting provides you all the...What makes a username or password invalid?
Here are the rules for your hosting user name and password. Username must be alphanumeric and...Where Can I Report Abuse and or Spamming?
Due to the nature of abuse reports, our Abuse department must be contacted directly via ticket...Will my website work in China?
China has a sophisticated firewall. The government blocks many sites because of their variety of...Will you place ads on my site?
CloudURL.com will NOT place ads on your site. That is one of the many advantages of having a paid...